1. Introduction

At Maak, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app or website.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address

  • Location Data: Real-time GPS location (only while using the app)

  • Usage Data: How you use the app, ride history, payment history

  • Device Information: Device type, operating system, and unique identifiers


3. How We Use Your Information

We use your information to:

  • Match riders and drivers

  • Provide customer support

  • Improve the safety and functionality of the app

  • Send notifications and updates

  • Comply with legal obligations


4. Sharing of Information

We do not sell your data. We may share your data only with:

  • Service providers (e.g., payment processors, support tools)

  • Government authorities if legally required

  • Other users during the ride-matching process (e.g., showing name, profile picture, rating)


5. Your Rights

You have the right to:

  • Access or update your information

  • Delete your account

  • Withdraw consent at any time

  • Contact us about data concerns via: privacy@maakapp.com


6. Data Security

We implement industry-standard security practices to protect your data, including encryption and limited access controls.


7. Children’s Privacy

Maak is not intended for use by children under the age of 18.


8. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page.


📧 Contact Us

If you have any questions about this policy, contact us at: privacy@maakapp.com